Advanced Fleet
At Advanced Fleet Installs they specialise in fitting GPS tracking systems, Driver Fatigue Monitoring Systems, and Reversing Cameras for trucks and trailers. They’re experts at making roads safer and businesses more efficient, but like many growing businesses, they had an operational roadblock slowing them down.
The Challenge
Meet Lawrence, the brains behind Advanced Fleet Installs, and a man juggling too much. His biggest frustration? Constant client interruptions. Picture this: calls and messages pouring in all day long, clients demanding bookings to be slotted into the calendar pronto. Lawrence wasn’t just feeling the pressure; he was deep in it.
To make things trickier, the business was coordinating:
- A high volume of urgent enquiries
- Managing 4 referral partners
- Juggling 5 different software job management platforms
This chaos led to Lawrence spending upwards of 2 hours daily stuck to his computer, often without real progress. Worse still, the ping-pong communications with clients and his team stretched from dawn till dusk. Efficiency? At that point, it wasn’t even in the dictionary.
The Project Seven Solution
Enter Project Seven, here to cut the chaos and bring order to the madness. Acting as Lawrence’s virtual front desk team, we redefined how Advanced Fleet Installs operated.
Here’s what we did:
- Route Optimisation
We restructured daily travel plans to slash Lawrence’s travel time and fuel costs. Less driving around = more doing what matters.
- Client Communication Buffer
No more constant interruptions. We took over day-to-day client communications, letting Lawrence focus on his core work stress-free.
- Job Management System Upgrade
We aligned and streamlined those 5 messy job management systems, making it easy to keep everything in one place without endless backtracking.
- Sales Enquiries & Bookings
From handling new enquiries to seamlessly managing bookings, we became the client-facing champions that kept everything ticking over.
- Payroll Management
Weekly payroll was no longer a hassle. Regular, accurate, and efficient. Done.
- Full-Time Support at Fractional Cost
Lawrence invested in just 60 hours of monthly support but received the value of having a full-time assistant managing all these tasks.
The Results
The results were nothing short of transformational. Here’s what we unlocked for Advanced Fleet Installs:
- Back to the Toolbox
Freed from the admin chaos, Lawrence could return to doing what he does best – installations and forming valuable new referral partnerships. This focus also brought in 3 major new contracts and allowed them to hire a fresh team member.
- Improved Cash Flow
We reduced unpaid invoices by 15%, turning owed cash into usable revenue without the usual hassle.
- Minimised Dead Time
By cutting out “unbillable downtime”, staff productivity shot through the roof. Every hour counted, and it showed in the bottom line.
Why It Worked
We didn’t bring cookie-cutter solutions. We brought authenticity, clever processes, and a no-BS approach designed to meet Lawrence’s exact needs (because businesses shouldn’t do busywork when they could do better work).
With Project Seven, Lawrence didn’t just regain control of his calendar; he reclaimed his time, his mental bandwidth, and his company’s growth trajectory.
Want to know how we could help unlock your business potential? Hit us up.